Error Code: C2 Difficulty: Moderate
Problem: The machine is not draining.
How to Fix C2 Error (Step-by-Step)
- Disconnect the washer from power and water and confirm the error stays cleared during a full test cycle.
- You may need to tilt the washer to access the drain pump at the bottom.
- Place a shallow pan and towels under the pump to catch any remaining water.
- Squeeze the clamps on the hoses connected to the pump and slide them off.
- Disconnect the wire connector from the pump and confirm the error stays cleared during a full test cycle.
- Remove the screws or release the tabs holding the old pump and remove it.
- Install the new drain pump (part 137221600), reconnect the hoses and wires, and then restore power to test the drain function.
- Turn the appliance off, wait about 2 minutes, then turn it back on.
What to Check Next on This Electrolux Washer
Focused repair path: washer fill, drain, spin, lock, sensor, and control checks. Do not treat the fault as reset-only if it keeps returning; use the failed function to choose the next test.
- Disconnect power before opening panels, then confirm whether the Electrolux washer repeats the same code after a clean reset.
- Match the symptom to the part of the cycle or function that fails: fill, drain, heat, cool, spin, latch, ignite, fan, sensor, or control response.
- Inspect simple causes first: airflow, water supply, drain path, door closure, filter, venting, wiring connectors, and visible damage.
- Use meter testing or service diagnostics before replacing electronic controls, because wiring, switches, sensors, and loads can mimic board failure.
- Use the complete Electrolux washer model number from the appliance tag before ordering any model-specific part.
Check, inspect, clean, test, measure, remove, reconnect, clear, and replace parts only when the symptom supports that path. If these checks point toward a part, verify the complete Electrolux model number from the appliance tag before ordering.
Recommended Parts to Check
No exact official OEM part number is listed here because the correct Electrolux washer part can vary by complete model number. These are targeted part-category searches, not universal fit claims.
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Electrolux washer drain pumpCommon replacement category: Drain pumpFit note: Exact OEM part number varies by complete Electrolux washer model number. Confirm compatibility before buying.Why this category can matter: drain, no-spin, or water-removal symptoms after hose and filter checks.
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Electrolux washer water inlet valveCommon replacement category: Water inlet valveFit note: Exact OEM part number varies by complete Electrolux washer model number. Confirm compatibility before buying.Why this category can matter: fill and slow-fill symptoms after supply checks.
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Electrolux washer door lockCommon replacement category: Door lock / latchFit note: Exact OEM part number varies by complete Electrolux washer model number. Confirm compatibility before buying.Why this category can matter: start, lock, or spin symptoms tied to door-lock feedback.
Before ordering: match the part to the complete Electrolux washer model number on the appliance tag.
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Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.
Browse all Electrolux error codes: Electrolux Error Codes
When It’s Better to Replace Than Repair
Sometimes replacing an appliance makes more financial sense than putting more money into repairs.
Here are a few signs it may be time to shop for a new one:
For repair parts, verify exact fit with the full washer model number before buying; these links are general replacement-appliance shopping options.
- ✓Appliance over 8-10 years old
- ✓Repair cost over 50% of replacement
- ✓Multiple recent breakdowns
- ✓Major component failure
Recommended Replacement Options
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- Fast, Scheduled Delivery – You pick the date and time
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