Error Code: 9E Difficulty: Moderate
Problem: Touch sensor on the user interface is not responding.
How to Fix 9E Error (Step-by-Step)
- Disconnect the washer from the power source to ensure safety.
- Remove the top panel of the washer by unscrewing the screws at the back.
- Locate the user interface control board, which is typically situated at the front of the washer.
- Carefully disconnect the wire connectors attached to the control board.
- Remove the screws that are holding the control board in place and then remove the old board.
- Install the new user interface control board (part 137007000) and secure it with the screws.
- Reconnect all the wire connectors, reattach the top panel, and plug the washer back in to test the new interface.
- Turn the appliance off, wait about 2 minutes, then turn it back on.
What to Check Next on This Electrolux Washer
Focused repair path: washer fill, drain, spin, lock, sensor, and control checks. Do not treat the fault as reset-only if it keeps returning; use the failed function to choose the next test.
- Disconnect power before opening panels, then confirm whether the Electrolux washer repeats the same code after a clean reset.
- Match the symptom to the part of the cycle or function that fails: fill, drain, heat, cool, spin, latch, ignite, fan, sensor, or control response.
- Inspect simple causes first: airflow, water supply, drain path, door closure, filter, venting, wiring connectors, and visible damage.
- Use meter testing or service diagnostics before replacing electronic controls, because wiring, switches, sensors, and loads can mimic board failure.
- Use the complete Electrolux washer model number from the appliance tag before ordering any model-specific part.
Check, inspect, clean, test, measure, remove, reconnect, clear, and replace parts only when the symptom supports that path. If these checks point toward a part, verify the complete Electrolux model number from the appliance tag before ordering.
Recommended Parts to Check
No exact official OEM part number is listed here because the correct Electrolux washer part can vary by complete model number. These are targeted part-category searches, not universal fit claims.
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Electrolux washer drain pumpCommon replacement category: Drain pumpFit note: Exact OEM part number varies by complete Electrolux washer model number. Confirm compatibility before buying.Why this category can matter: drain, no-spin, or water-removal symptoms after hose and filter checks.
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Electrolux washer water inlet valveCommon replacement category: Water inlet valveFit note: Exact OEM part number varies by complete Electrolux washer model number. Confirm compatibility before buying.Why this category can matter: fill and slow-fill symptoms after supply checks.
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Electrolux washer door lockCommon replacement category: Door lock / latchFit note: Exact OEM part number varies by complete Electrolux washer model number. Confirm compatibility before buying.Why this category can matter: start, lock, or spin symptoms tied to door-lock feedback.
Before ordering: match the part to the complete Electrolux washer model number on the appliance tag.
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Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.
Browse all Electrolux error codes: Electrolux Error Codes
When It’s Better to Replace Than Repair
Sometimes replacing an appliance makes more financial sense than putting more money into repairs.
Here are a few signs it may be time to shop for a new one:
For repair parts, verify exact fit with the full washer model number before buying; these links are general replacement-appliance shopping options.
- ✓Appliance over 8-10 years old
- ✓Repair cost over 50% of replacement
- ✓Multiple recent breakdowns
- ✓Major component failure
Recommended Replacement Options
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