Error Code: 9E Difficulty: Moderate
Problem: Touch sensor on the user interface is not responding.
How to Fix 9E Error (Step-by-Step)
- Disconnect the washer from the power source to ensure safety.
- Remove the top panel of the washer by unscrewing the screws at the back.
- Locate the user interface control board, which is typically situated at the front of the washer.
- Carefully disconnect the wire connectors attached to the control board.
- Remove the screws that are holding the control board in place and then remove the old board.
- Install the new user interface control board (part 137007000) and secure it with the screws.
- Reconnect all the wire connectors, reattach the top panel, and plug the washer back in to test the new interface.
- Turn the appliance off, wait about 2 minutes, then turn it back on.
Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.
Browse all Electrolux error codes: Electrolux Error Codes
When It’s Better to Replace Than Repair
Sometimes replacing an appliance makes more financial sense than putting more money into repairs.
Here are a few signs it may be time to shop for a new one:
- ✓Appliance over 8-10 years old
- ✓Repair cost over 50% of replacement
- ✓Multiple recent breakdowns
- ✓Major component failure
Recommended Replacement Options
Why Upgrade via Amazon?
- Fast, Scheduled Delivery – You pick the date and time
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- Old Appliance Haul-away – They’ll take your broken unit when they leave
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