How to Fix Bosch Washer Error F38

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⚠️ Safety Warning: Appliance repair involves electricity, gas, and moving parts. Always disconnect power before working on any appliance.

Error Code: F38 Difficulty: Hard

Problem: Fault NTC (temperature sensor) short circuit.

⚖️ Repair Decision

⚠️ CHECK WARRANTY / AGE

$100 – $250 Range

How to Fix F38 Error (Step-by-Step)

Disconnect the washer from its power source and confirm the error stays cleared during a full test cycle.
Open the top or back panel to access the internal components.
Locate the 3D sensor, which is typically mounted on the tub assembly.
Disconnect the wiring harness connected to the sensor and confirm the error stays cleared during a full test cycle.
Remove the screws or clips holding the 3D sensor in place and remove it.
Mount the new 3D sensor and secure it and confirm the error stays cleared during a full test cycle.
Reconnect the wiring harness and reassemble the washer and confirm the error stays cleared during a full test cycle.
Turn the appliance off, wait about 2 minutes, then turn it back on.

OEM Part #: 3D Sensor

Estimated Market Price: $75-$125

Still Not Working?
If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.

Appliance Type

Appliance Age

Estimated repair cost (parts, or parts + labor) Most DIY parts are $50–$250. If you have a quote, use the total.

Is it under warranty?

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Brand

Your DIY Skill Level

Get the ‘Secret Service Mode’ Cheat Sheet for your Bosch model. Includes an easy-to-read list of every error code and quick diagnostic tips.