How to Fix Samsung Refrigerator Error 31C

⚠️ Safety Warning: Appliance repair involves electricity, gas, and moving parts. Always disconnect power before working on any appliance.

Error Code: 31C Difficulty: Moderate

Problem: Flex Zone / CV-Fan motor error – alias of 31E

How to Fix 31C Error

  1. UNPLUG THE REFRIGERATOR. This error indicates a problem with the fan motor in the Flex Zone drawer.
  2. Accessing this fan requires disassembling the Flex Zone drawer and the rear wall of its compartment.
  3. Once accessed, check the fan for obstructions like ice buildup. Check the wire harness for a secure fit.
  4. If the fan is clear and wiring is good, the fan motor has failed and needs to be replaced. This is a difficult part to access.

Recommended Replacement Part

OEM Part #: DA31-00334C (Flex Zone Fan Motor)

Estimated Market Price: N/A

Check Price & Availability →

Still Not Working?

If the replacement part didn’t fix the issue, you may have a wiring problem or main board failure.

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Expert: Mike Sullivan

EPA Section 608 Certified Technician with 18+ years experience.

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